Does Changelly sell my personal data?

No. Changelly does not sell or rent personal data to third parties. Information is shared only with partners essential for compliance, payment processing, and fraud prevention as outlined in this policy.

How long does Changelly keep my data?

We retain personal data while your account is active plus the legally mandated retention period, typically 5-7 years for financial records. Non-required data is deleted within 30 days of account closure.

Is my crypto exchange data encrypted?

Yes. All data transmission uses SSL/TLS encryption. Sensitive information is stored in encrypted databases with restricted access and regular security audits.

Can I delete my account and data?

You can request account deletion at any time. Non-regulatory data is deleted within 30 days, though we retain records as required by financial and AML regulations.

How does Changelly comply with GDPR?

Changelly processes data lawfully and transparently, provides data access and deletion rights, ensures data security, and maintains records for regulatory compliance with GDPR standards.

Changelly Privacy Policy

Understand how Changelly protects your personal information and privacy on our platform.

Start Exchanging ↗ Learn More

Changelly is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal data. This Privacy Policy outlines our practices regarding information handling on our cryptocurrency exchange platform.

As a regulated crypto exchange operating in 2026, Changelly adheres to international data protection standards and local regulations. Your trust is fundamental to our service, and we maintain strict protocols to keep your information secure.

Key Features

Changelly Highlights

Everything you need to know about what makes Changelly stand out.